Lacey Carpet in Lacey Township, NJ

Reviews about Lacey Carpet

• ★ ★ ★ ☆ ☆

  July 08, 2020, by Aileen Krupa
  We found the perfect carpets there. It was a very difficult to find retro pattern so we were thrilled. Unfortunately, two things tarnished our experience. I was not greeted or waited on until I asked for help. I did not even get a "hello" as I waited near the desk.Two other later customers were taken before me. When I showde interet in the very expensive carpets suddenly I had service. The carpet looks amazing and the rest of the job went smoothly until the very end. The house was empty when the carpets were installed and I couldn't be there. When I inspected them later on I saw lots and lots of little pieces of carpet fibers all over every carpet. I had to delay having the furniture moved in because it was so messy. They told me they would have cleaned it if there was a vacuum but they don't carry one with them. They also did not call me to ask if there was one hiding somewhere. It is hard for me to believe they have never carpeted a house before move-in. I can not physically vacuum and now I will have to pay someone to do it. Very sorry but this is not top of the line service.